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    Open Ratings Report 

    This report is generated by Dun & Bradstreet (D&B) c/o Open Ratings and is used by the GSA to assess our history in successfully providing products and services to our customers. It is composed of several different items:

    The first page of the report displays our general information, including our DUNS number, contact information, line of business, and the year we incorporated. The second page of the report is comprised of three parts: Overall Performance Rating, Detailed Performance Ratings, and SIC Level Quintile. For each survey question, the responses, which are provided on a 0 to 10 scale, are categorized as positive (9 to 10), neutral (5-8), or negative (0-4).

    1. The Overall Performance Rating is scored from 0-100, and is comprised of the Detailed Performance Ratings.
    2. The Detailed Performance Ratings consist of nine categories: reliability, cost, order accuracy, delivery/timeliness, quality, business relations, personnel, customer support, and responsiveness.
    3. The SIC Level Quintile compares our score to other companies’ scores within the same SIC.  

    You may view our entire Open Ratings Report here.